Privacy Policy
Last updated: February 2026
Moya Labs Ltd ("we", "us", or "our"), operating the Moya Chinese Flashcards app and website, is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights under applicable data protection law.
Data Controller
Moya Labs Ltd is the data controller responsible for your personal data. You can contact us at:
Moya Labs Ltd 86-90 Paul Street London, EC2A 4NE United Kingdom
Email: support@moyalabs.com
Data We Collect
Moya Chinese Flashcards does not collect any personal data. All your study progress, flashcard data, and settings are stored locally on your device.
Analytics
We may use anonymous, aggregated analytics to understand how the app is used and to improve the experience. This data cannot be used to identify you personally.
Legal basis: Legitimate interest in understanding app usage and improving our service.
Cookies
Our website may use cookies and similar technologies for analytics purposes. These cookies help us understand how visitors interact with our website.
- Analytics cookies collect anonymous, aggregated information about page visits and usage patterns.
- You can control or disable cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our website.
Third-Party Services
The app may link to third-party services (such as the App Store). These services have their own privacy policies, which we encourage you to review.
Contact Form
If you contact us through our support page, we receive your name, email address, and message. This information is used solely to respond to your inquiry and is not shared with third parties.
Legal basis: Consent (you choose to send us a message) and contractual necessity (responding to your inquiry).
Data Retention
Contact form data (your name, email address, and message) is retained only for as long as necessary to resolve your inquiry, and will be deleted within 12 months of the inquiry being resolved. Anonymous analytics data is retained in aggregated form and cannot be linked to individual users.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
- Right of access — You can request a copy of the personal data we hold about you.
- Right to rectification — You can ask us to correct any inaccurate or incomplete personal data.
- Right to erasure — You can request that we delete your personal data where there is no compelling reason for us to continue processing it.
- Right to restriction of processing — You can ask us to restrict the processing of your personal data in certain circumstances.
- Right to data portability — You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to object — You can object to the processing of your personal data where we are relying on a legitimate interest.
To exercise any of these rights, please contact us at support@moyalabs.com. We will respond to your request within one month.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to This Policy
We may update this policy from time to time. For material changes to how we collect or process personal data, we will notify you at least 30 days before the changes take effect via email or in-app notification. Non-material changes will be posted on this page and take effect upon posting.
Contact
If you have questions about this privacy policy, please reach out via our support page.